Name of The Company: American Express

Name of the Post: Customer Experience Concierge

Qualification Need: Graduation

Job Working Hours: 8

What’s the Salary: $20-$30/Hour

Venue: California, USA

Company Information: American Express Organization is an American worldwide monetary administrations enterprise had practical experience in installment cards settled in New York City. It is perhaps of the most important organization on the planet and one of the 30 parts of the Dow Jones Modern Normal.

American.Express.Remote Jobs, Amex Virtual Customer Service @US.Job8een ( Customer Experience Concierge )

Full Job Description:

The role of the Member Service Professional (MSP) is to provide excellent service to Cardmembers visiting the American Express Centurion Lounge at Miami International Airport. MSPs are the face of American Express to our customers, acting as brand ambassadors. Working as a unified team, they are able to inspire our customers and deliver on their promises. A successful MSP at Centurion Lounge has a passion for providing exceptional service to its key card members in a customer centric environment. Our MSPs are highly skilled and motivated and provide travel, card, gate and lifestyle services to American Express Cardmembers. Acting as consultants, our MSPs  tailor our products and services to help cardholders meet their immediate needs and deepen their relationship with American Express.

Our mission is  to become relevant to our card members by offering a variety of products and services. It is our duty to bring membership to life every day. MSPs do this by:

•  Welcome and accept our card members at reception. A sense of responsibility and  ownership of the customer experience from start to finish
•  Create innovative ways to solve customer problems or concerns to achieve brand loyalty; later turns the customer into a loyal enthusiast. Using the Customer First philosophy to meet the needs and expectations of customers. Offers concierge and lifestyle recommendations
•  Provides travel advice and minimal booking assistance
•  We meet the needs of our card members by working with  food and beverage lounge partners
•  The salon’s opening hours are from  Monday  to Sunday from 5:00 am. until 10:00 p.m. Opening hours may change due to business needs.

 Qualifications:

•  The successful candidate will have the following qualifications:
•  At least 1 year of experience in first class customer service
•  Aviation, cabin or travel industry experience, including reservations, required. Passion to serve clients with proactive solutions
•  Exceptional communication skills that delight the customer with every  interaction.
• The ability to listen to the customer’s needs and in turn give reliable recommendations, which leads to high customer satisfaction  with the service  received.
•  Must demonstrate the utmost professionalism and maintain a positive attitude in all interactions.
•  The ability to trust and work with your colleagues is essential, as the salon is a very active and fast-paced team environment.
• The ability to make decisions quickly and efficiently when unexpected situations  arise, putting the cardmember experience first in everything you do.
• Must be resourceful and able to use the internet effectively and provide assistance in a face-to-face customer environment.
• The ability to use multiple technology platforms and easily switch between them.
•  Adapt to a constantly changing environment and be flexible.
•  We expect flexible working in evenings, weekends and holidays. Some tasks may require light or moderate lifting.

American.Express.Remote Jobs, Amex Virtual Customer Service @US.Job8een ( Customer Experience Concierge )

Tips on How to face the interview:

1. Do not take any tension about the interview. Just be relax 
2. When a question is asked to you by Interviewer. Listen to the question properly and take 2-3 seconds, then start your answer. Keep the length of your answer short and try to raise your point in that short answer. It happens most of the time when you do not know the answer. In that condition just say ‘Sorry Sir/Ma’am’.
3. Do not make your face awkward and do not swing your hand many times in the air.
4. Your dress needs to be neat and clean. It does not mean you should buy new clothes.
5. When You leave the interview office. Just Say ‘thanks’ to your interviewer with a small smile

Apply For This Job:

• Read all the requirements properly.
• Click on the apply button
• you will be redirected to a job portal where all the information regarding the post will be available.
• Just read all the given information, then click on apply button again.
• Fill out the form and click on submit button.
• You will be called by the site of the company

American.Express.Remote Jobs, Amex Virtual Customer Service @US.Job8een ( Customer Experience Concierge )

The post American.Express.Remote Jobs, Amex Virtual Customer Service @US.Job8een ( Customer Experience Concierge ) appeared first on Remote Jobs in US.

Name of The Company: American Express

Name of the Post: Service Delivery Manager

Qualification Need: Graduation

Job Working Hours: 8

What’s the Salary: $20-$30/Hour

Venue: Arizona, USA

Company Information: American Express Organization is an American worldwide monetary administrations enterprise had practical experience in installment cards settled in New York City. It is perhaps of the most important organization on the planet and one of the 30 parts of the Dow Jones Modern Normal.

American Express Remote Jobs, Online Part Time Jobs @US.Job8een ( Service Delivery Manager )

Full Job Description:

The mission of the Enterprise Major Incident Management (EMIM) organization is to prevent disruptions and significantly reduce the duration of their effects for our customers. We achieve this in collaboration with American Express Technology and our business and strategic partners by focusing on problem identification, isolation, communication and rapid resolution of major incidents.

American Express Remote Jobs, Online Part Time Jobs @US.Job8een ( Service Delivery Manager )

EMIM’s goal is to provide high-quality bridge management services for large instances that support all applications, platforms and infrastructure in production and non-production environments. By reducing renewal time and business impact, we can move to more active bridge operations. We coordinate the solution of critical issues, facilitating team decision-making, communication at all levels to ensure transparency and increase team cooperation and trust.

Basic Responsibilities:

•  You will be responsible for  planning, coordinating and executing key team initiatives.
• Develop an understanding of key requirements that require design/development support. Act as a liaison between operations and development teams to deliver valuable enhancements and new tools and resources.
• Collaborate with  internal and external stakeholders to continuously improve work quality and efficiency. Participates in the development of work methods and procedures for the production and service support function.
• Ensures all storage systems  are up to date. Leads and supervises team work on a regular basis.
• Monitors resource quality  by reporting on trends, issues and achievements.
• Raises questions and concerns as needed. Implements production assurance practices and directs team members as needed. Understands the activities of EMIM  and can talk about its processes and procedures.
•   Able to effectively communicate  key initiatives and important events to various audiences, including executives. Effectively presents EMIM during retrospectives and post-event reviews.
• Promotes the use of technical subjects and skills to advance the design of technical solutions and improvements.

  Minimum requirements:

Bachelor’s degree

•  Requires knowledge of multiple business and technical environments covering various business functions and capabilities.
• Previous work experience in the IT sector, including system development tasks

 Key Skills:

•  Technique
•  SDLC methods and practices
•  System/Platform Domain Knowledge
•  Adaptive communication
•  Agility exercises
•  Industry and company information
•  Organizational change management
•  Technical ability
•  active
•  Business Risk Management
•  Information security
•  Financial management
•  Management and reporting
•  Event management
•  IT infrastructure
•  Problem management
•  Service level management
•  Supplier management processes/policies

American Express Remote Jobs, Online Part Time Jobs @US.Job8een ( Service Delivery Manager )

Tips on How to face the interview:

1. Do not take any tension about the interview. Just be relax 
2. When a question is asked to you by Interviewer. Listen to the question properly and take 2-3 seconds, then start your answer. Keep the length of your answer short and try to raise your point in that short answer. It happens most of the time when you do not know the answer. In that condition just say ‘Sorry Sir/Ma’am’.
3. Do not make your face awkward and do not swing your hand many times in the air.
4. Your dress needs to be neat and clean. It does not mean you should buy new clothes.
5. When You leave the interview office. Just Say ‘thanks’ to your interviewer with a small smile

American Express Remote Jobs, Online Part Time Jobs @US.Job8een ( Service Delivery Manager )

Apply For This Job:

• Read all the requirements properly.
• Click on the apply button
• you will be redirected to a job portal where all the information regarding the post will be available.
• Just read all the given information, then click on apply button again.
• Fill out the form and click on submit button.
• You will be called by the site of the company

American Express Remote Jobs, Online Part Time Jobs @US.Job8een ( Service Delivery Manager )

The post American Express Remote Jobs, Online Part Time Jobs @US.Job8een ( Service Delivery Manager ) appeared first on Remote Jobs in US.

Name of The Company: American Express

Name of the Post: Data Analyst

Qualification Need: Graduation

Job Working Hours: 8

What’s the Salary: $20-$30/Hour

Venue: New York, USA

Company Information: American Express Organization is an American worldwide monetary administrations enterprise had practical experience in installment cards settled in New York City. It is perhaps of the most important organization on the planet and one of the 30 parts of the Dow Jones Modern Normal.

American Express Careers Remote Jobs, Amex Jobs @US.Job8een ( Data Analyst )

Full Job Description:

Unleash your analytical skills to define the future of your business. We are seeking a candidate with experience in data analytics roles to help support and expand Amex’s Code of Conduct Ethics Office reporting. This role requires an individual with experience in data infrastructure development and maintenance, including data processing and processing, and who is an expert in dashboard reporting and data visualization. We’re looking for a creative thinker who can work closely with data scientists to understand  insights extracted from complex datasets and create beautiful visualizations that communicate those insights with ease and sophistication. This position is part of Amex’s Ethics Office within the General Counsel organization and plays an important role in helping employees and the company adhere to the high ethical standards set forth in the Code of Conduct.

American Express Careers Remote Jobs, Amex Jobs @US.Job8een ( Data Analyst )

 How will you make an impact in this role? 

•  Work closely with technology partners to enhance the AEO Code of Conduct database, including identifying improvements and potential new data sources
•  Ensure data integrity by working closely with technology partners to debug components, identify fixes, and verify remediation of code defects
•  Draft user stories, conduct user acceptance testing, and post implementation validation
•  Refine existing processes to define, measure, and monitor key metrics
•  Perform hands-on development and testing of analytical dashboards and reports to track key metrics
•  Work closely with AEO Data Science Manager to review data sets and identify emerging trends, uncover new patterns, and generate data-driven visualizations that are effective in translating numbers into actionable insights
•  Assist in creating impactful and effective presentations for senior leaders (e.g., ensure the key messages to relay to business and functional executives are being presented clearly and concisely)
•  Professionally and discretely handle highly confidential and sensitive information
•  Help to apply change management techniques to identify gaps and opportunities in a change process

 Minimum Qualifications

•  2 years of experience in data analytics plus demonstrated skills in database management and process automation
•  Dashboard, visualization, and report development experience using Power BI, Tableau, or other similar report management tools
•  Ability to analyze, interpret, organize, and visualize large amounts of data
•  Experience with data visualization design and principles, including designing static, animated, and interactive visualizations
•  Proven understanding of chart types and when to apply them
•  Good understanding of how to translate statistics into simple, clear, and convincing graphs
•  Proficient with Microsoft Excel
•  Intermediate experience with SQL required
•  Process driven with great organizational skills and attention to detail and data
•  Strong analytical skills and motivation to learn new tools, skills, and methods
•  Strong interpersonal skills and the ability to establish and maintain strong working relationships
•  Proactive and independent work approach
•  Strong communication skills; written, oral, and listening skills
•  Dynamic, fast learner who is highly organized and is both detail-oriented and able to maintain a big- picture perspective

 Preferred Qualifications

•  Experience with Rally and an understanding of Agile methodology and delivery concepts a plus
•  IT project management experience a plus
•  Python/R for data analysis and/or data automation a plus
•  Experience with Machine Learning a plus
•  Experience working with technologies partners
•  Superior written communication skills and attention to detail with reports and other written communications
•  Ability to communicate clearly and efficiently at all levels of the organization
•  Detail oriented, with strong analytical, conceptual, and problem-solving skills
•  Critical mindset, ability to recognize and correct potential flaws in data sets, reporting, and processes

American Express Careers Remote Jobs, Amex Jobs @US.Job8een ( Data Analyst )

Tips on How to face the interview:

1. Do not take any tension about the interview. Just be relax 
2. When a question is asked to you by Interviewer. Listen to the question properly and take 2-3 seconds, then start your answer. Keep the length of your answer short and try to raise your point in that short answer. It happens most of the time when you do not know the answer. In that condition just say ‘Sorry Sir/Ma’am’.
3. Do not make your face awkward and do not swing your hand many times in the air.
4. Your dress needs to be neat and clean. It does not mean you should buy new clothes.
5. When You leave the interview office. Just Say ‘thanks’ to your interviewer with a small smile

American Express Careers Remote Jobs, Amex Jobs @US.Job8een ( Data Analyst )

Apply For This Job:

• Read all the requirements properly.
• Click on the apply button
• you will be redirected to a job portal where all the information regarding the post will be available.
• Just read all the given information, then click on apply button again.
• Fill out the form and click on submit button.
• You will be called by the site of the company

American Express Careers Remote Jobs, Amex Jobs @US.Job8een ( Data Analyst )

The post American Express Careers Remote Jobs, Amex Jobs @US.Job8een ( Data Analyst ) appeared first on Remote Jobs in US.

Name of The Company: American Express

Name of the Post: Tele Sales Consultant

Qualification Need: Graduation

Job Working Hours: 8

What’s the Salary: $20-$30/Hour

Venue: Florida, USA

Company Information: American Express Organization is an American worldwide monetary administrations enterprise had practical experience in installment cards settled in New York City. It is perhaps of the most important organization on the planet and one of the 30 parts of the Dow Jones Modern Normal.

American Express Jobs Virtual, Amex Remote Work @US.Job8een ( Tele Sales Consultant )

Full Job Description:

The sales consultant must have a clear business perspective, excellent leadership skills and an interest in continuous career growth. Telesales consultants have the opportunity to participate in the Field Sales Career Pathway program, where they  receive mentoring, training, job placement and management support to gain experience advancing their sales career at American Express.

American Express Jobs Virtual, Amex Remote Work @US.Job8een ( Tele Sales Consultant )

 Responsibilities:

•  Make Outbound Calls To reach merchants with $500,000 to $10 million in annual revenue, use the mailing lists provided by American Express.
• Participate in conference calls with business owners and decision makers, learn about their needs and recommend the right American Express business products.
• Maintain advanced product and service knowledge, clearly communicates relevant product features and benefits, and other elements of American Express small business products. Lead leads effectively.
•  Continually strive to improve key sales skills, including building relationships, understanding customer needs, handling objections and closing the sale. Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Management Behaviour. US SME and GCS Champion and Compliance.

Qualifications:

•  Inside Sales Expert in making outside sales calls.
• Experience working in a cold environment is an advantage.
• Consistent experience in growing and maintaining business relationships.
• Experience in a highly regulated industry.
• Financial and business ability. Knowledge of different sales cycles and phases.
• Navigate multiple digital platforms and web-based tools.
• Active listening  and  consultative approach to customer discussions.
• Strong telephone skills and ability to tailor messages to multiple audiences at different levels.

American Express Jobs Virtual, Amex Remote Work @US.Job8een ( Tele Sales Consultant )

Tips on How to face the interview:

1. Do not take any tension about the interview. Just be relax 
2. When a question is asked to you by Interviewer. Listen to the question properly and take 2-3 seconds, then start your answer. Keep the length of your answer short and try to raise your point in that short answer. It happens most of the time when you do not know the answer. In that condition just say ‘Sorry Sir/Ma’am’.
3. Do not make your face awkward and do not swing your hand many times in the air.
4. Your dress needs to be neat and clean. It does not mean you should buy new clothes.
5. When You leave the interview office. Just Say ‘thanks’ to your interviewer with a small smile

American Express Jobs Virtual, Amex Remote Work @US.Job8een ( Tele Sales Consultant )

Apply For This Job:

• Read all the requirements properly.
• Click on the apply button
• you will be redirected to a job portal where all the information regarding the post will be available.
• Just read all the given information, then click on apply button again.
• Fill out the form and click on submit button.
• You will be called by the site of the company

American Express Jobs Virtual, Amex Remote Work @US.Job8een ( Tele Sales Consultant )

The post American Express Jobs Virtual, Amex Remote Work @US.Job8een ( Tele Sales Consultant ) appeared first on Remote Jobs in US.

Name of The Company: American Express

Name of the Post: Customer Experience Concierge

Qualification Need: Graduation

Job Working Hours: 8

What’s the Salary: $20-$30/Hour

Venue: California, USA

Company Information: American Express Organization is an American worldwide monetary administrations enterprise had practical experience in installment cards settled in New York City. It is perhaps of the most important organization on the planet and one of the 30 parts of the Dow Jones Modern Normal.

American Express Remote Jobs California, Amex Customer Service Jobs Remote @US.Job8een ( Customer Experience Concierge )

Full Job Description:

The role of the Member Service Professional (MSP) is to provide excellent service to Cardmembers visiting the American Express Centurion Lounge at Miami International Airport. MSPs are the face of American Express to our customers, acting as brand ambassadors. Working as a unified team, they are able to inspire our customers and deliver on their promises. A successful MSP at Centurion Lounge has a passion for providing exceptional service to its key card members in a customer centric environment. Our MSPs are highly skilled and motivated and provide travel, card, gate and lifestyle services to American Express Cardmembers. Acting as consultants, our MSPs  tailor our products and services to help cardholders meet their immediate needs and deepen their relationship with American Express.

American Express Remote Jobs California, Amex Customer Service Jobs Remote @US.Job8een ( Customer Experience Concierge )

Our mission is  to become relevant to our card members by offering a variety of products and services. It is our duty to bring membership to life every day. MSPs do this by:

•  Welcome and accept our card members at reception. A sense of responsibility and  ownership of the customer experience from start to finish
•  Create innovative ways to solve customer problems or concerns to achieve brand loyalty; later turns the customer into a loyal enthusiast. Using the Customer First philosophy to meet the needs and expectations of customers. Offers concierge and lifestyle recommendations
•  Provides travel advice and minimal booking assistance
•  We meet the needs of our card members by working with  food and beverage lounge partners
•  The salon’s opening hours are from  Monday  to Sunday from 5:00 am. until 10:00 p.m. Opening hours may change due to business needs.

 Qualifications:

•  The successful candidate will have the following qualifications:
•  At least 1 year of experience in first class customer service
•  Aviation, cabin or travel industry experience, including reservations, required. Passion to serve clients with proactive solutions
•  Exceptional communication skills that delight the customer with every  interaction.
• The ability to listen to the customer’s needs and in turn give reliable recommendations, which leads to high customer satisfaction  with the service  received.
•  Must demonstrate the utmost professionalism and maintain a positive attitude in all interactions.
•  The ability to trust and work with your colleagues is essential, as the salon is a very active and fast-paced team environment.
• The ability to make decisions quickly and efficiently when unexpected situations  arise, putting the cardmember experience first in everything you do.
• Must be resourceful and able to use the internet effectively and provide assistance in a face-to-face customer environment.
• The ability to use multiple technology platforms and easily switch between them.
•  Adapt to a constantly changing environment and be flexible.
•  We expect flexible working in evenings, weekends and holidays. Some tasks may require light or moderate lifting.

American Express Remote Jobs California, Amex Customer Service Jobs Remote @US.Job8een ( Customer Experience Concierge )

Tips on How to face the interview:

1. Do not take any tension about the interview. Just be relax 
2. When a question is asked to you by Interviewer. Listen to the question properly and take 2-3 seconds, then start your answer. Keep the length of your answer short and try to raise your point in that short answer. It happens most of the time when you do not know the answer. In that condition just say ‘Sorry Sir/Ma’am’.
3. Do not make your face awkward and do not swing your hand many times in the air.
4. Your dress needs to be neat and clean. It does not mean you should buy new clothes.
5. When You leave the interview office. Just Say ‘thanks’ to your interviewer with a small smile

American Express Remote Jobs California, Amex Customer Service Jobs Remote @US.Job8een ( Customer Experience Concierge )

Apply For This Job:

• Read all the requirements properly.
• Click on the apply button
• you will be redirected to a job portal where all the information regarding the post will be available.
• Just read all the given information, then click on apply button again.
• Fill out the form and click on submit button.
• You will be called by the site of the company

American Express Remote Jobs California, Amex Customer Service Jobs Remote @US.Job8een ( Customer Experience Concierge )

The post American Express Remote Jobs California, Amex Customer Service Jobs Remote @US.Job8een ( Customer Experience Concierge ) appeared first on Remote Jobs in US.